Apple eventually improved the butterfly mechanism with a slight tweak, but the damage to the company's reputation was done.Īpple says it has spent the past few years on "extensive research and user studies" to inform the design of its next keyboard, until it realized it already had a great design: the Magic Keyboard it makes for the iMac. It took a while for Apple to acknowledge the problem and institute a repair policy, despite the company claiming the issue only affected a "small percentage" of MacBook owners. Keys could be rendered useless if you were unlucky enough to have dust particles- dust particles!-get under the keycaps. Apple's design took up less space, but it inadvertently made the keyboard more prone to failure. ![]() Apple's desire to make its laptops thinner and lighter ended up with a mechanism that allowed for less key travel-the amount each key moves when you press down on it-over a traditional, more bulky scissor-switch system. From broken keys that pop off to keys that don't register at all, we've all heard constant complaints about MacBook keyboards ever since Apple introduced its new "butterfly switch" in 2015.
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